Cohort Go Arrival Services.
- Identification. You may be required to provide a credit card at check-in/arrival to cover incidental charges and you may also be required to provide photographic identification. Suppliers may refuse accommodation where they are not reasonably satisfied as to the credentials of any guest at the time of check-in/arrival.
- Changes, cancellations and refunds. Terms and conditions for booking changes, cancellations and refunds are specific to each supplier. These terms are set out on the payment page. To make changes to your booking, or to request a cancellation, please email us at firstname.lastname@example.org. If you are entitled to a refund under the supplier's terms and conditions, the refund will be made through the system to the same account that you used to pay for the booking.