Being secure enables people to explore, learn and GO further, knowing personal and financial details are safe. We call it peace of mind.
We understand that the confidentiality, integrity and protection of your information is of utmost importance.
At Cohort Go, we use the best security technology available to protect personal and financial details. We apply bank standard security measures including Secure Socket Layer (SSL) encryption to ensure your sensitive information remains secure. You can see this when you look at our URL and see HTTPS, rather than HTTP. The “S” in HTTPS stands for “Secure”.
Our networks are robust, using the market leading Amazon Web Services (AWS) data centres which employ innovative architectural and engineering approaches to storage and security.
We are committed to respecting your privacy and take all reasonable step to protect your information. To find out how we collect, store, use and disclose your personal information view our Global privacy notice.
At Cohort Go, we guarantee settlement of all funds that have been transferred to us, so you can rely on us.
We’re compliant with all financial services regulations in each of our markets. This includes having segregated accounts, regular audits and best-practice operational risk procedures in place.
In Australia, we hold an Australian Financial Services Licence (455592) and are registered with the Australian Transaction Reporting and Analysis Centre (AUSTRAC), Australia’s financial intelligence and regulatory agency.
We’re also registered as a Financial Service Provider (488926) in New Zealand, and with the Financial Transactions and Reports Analysis Centre (FINTRAC) (M16697659) in Canada.
In addition to our cutting-edge technology and quality banking partners, we maintain strong internal controls and processes to ensure customers' data is always kept secure. Our internal compliance procedures have been modelled on those of one of the most risk-averse banking institutions in Australia and we follow them rigorously.
If you have a concern or enquiry, please contact us at [email protected]. Our outstanding Australian-based support team is ready to help.