Definitions.
Provider Inbound Payments.
Description: Cohort Go Provider Inbound Payments enables Customers to receive tuition or other international education related payments from a Payers.
Credit Card Payments: Where the Customer has elected to enable credit cards as a method for students to make payment, Cohort Go may use third party providers to assist with receiving and processing card payments. Cohort Go currently utilises the services of PIN Payments to facilitate card transactions. By accepting this agreement, the Customer confirms that they accept PIN Payments terms and conditions as detailed at https://pin.net.au/terms).
Chargebacks: Where funds have been deposited into or are in transit to the Customer's designated account and a Chargeback is initiated, the Customer, upon direction from Cohort Go, will refund the funds that are subject of the Chargeback immediately. Where further deposits are expected to the Customer, the Customer authorises Cohort Go to set-off the funds that are subject of the Chargeback against such future deposit.
Payer Communications: The Customer will direct Payers to make use of the Cohort Go Payment service by including a Cohort Go link on its website and including Cohort Go as a method of payment on offer letters or other invoices.
Provider Outbound Payments:
Description: Cohort Go Provider Outbound Payments enables Customers to streamline their outbound payments.
Payment purposes:The following outbound payments are permitted using Cohort Go Payments:
General
Support: Cohort Go will provide reasonable levels of support to both the Customer and Payers to satisfy its obligations in these Terms.
Fees: Cohort Go does not charge the Customer any fees for use of the Cohort Go Payments platform. However, transaction fees may be charged depending on the payment channel. These fees will be shown in the Customer portal or be agreed between the parties.