At Cohort Go, we are committed to respecting and protecting your privacy. This statement explains how we collect, store, use and disclose personal information.
The type of personal information that we collect includes the following information about you:
We may also collect further information specific to the relevant products and services we provide to you.
We only collect, hold and use personal information about you which is necessary for us to provide, administer, customise, improve and promote our products and services to you. We may also collect personal information to comply with the law, such as anti-money laundering and counter terrorism financing rules.
We collect personal information through forms you fill out when applying for our products and services or through your ongoing interaction with us. For example, by telephone, mail and electronic communications, or when you make a transaction.
However, sometimes we collect this information from a third party. These parties may include our agents and service providers, your representatives such as education agents, education providers and third parties you have asked to provide your personal information to us.
We store your personal information in electronic systems and devices.
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
We may need to disclose personal information about you to certain organisations in connection with the products and services we provide to you.
The types of organisations to which we may disclose this information include:
We may also exchange information between members of the Cohort Go group, including Cohort Solutions Pty Ltd and OSHC Australia Pty Ltd.
Some of the parties with which we exchange your personal information, including our service providers and other third parties listed above, may be located outside Australia. These countries will typically be limited to your destination of study and your country of origin.
We may also need to send your information overseas in order to process transactions you have instructed us to make, such as international money transfers. The countries to which we disclose your information will depend on the transaction details.
In most cases you can gain access to your personal information held by us. We will also take reasonable steps to amend or correct your personal information to keep it accurate and current. Please email us at firstname.lastname@example.org if you would like to access or request a correction of your personal information.
Every time someone visits our website a log file is generated on our server. This contains information such as the user's IP address, the pages they browsed and the duration of the visit. We collect this information to help us improve our site and diagnose any problems. No individual data will ever be shared from these log files.
By agreeing to download gated content developed by Cohort Go, you consent to the receipt of e-mail communications with related Cohort Go and OSHC Australia content. You may unsubscribe to any of our e-mail or direct message communications by following the unsubscribe instructions in such communications or notify us by email email@example.com.
We may also ask whether you would like to receive promotional emails from us or from other companies about products and services that may be of interest to you. We will only pass on your details to companies outside the Cohort Go group with your permission. If at any time you no longer wish to receive these emails, please email us at firstname.lastname@example.org to unsubscribe.
Where appropriate, we use remarketing to advertise online to users who have visited our website.
Third-party vendors, including Google, display our ads on external websites by using cookies to serve ads based on your past visits to our website.