If you have a problem with your OSHC insurer, you can contact the Private Health Insurance Ombudsman (PHIO). The PHIO provides a free and independent service to help consumers with health insurance problems and enquiries.
Complaints must be about your OSHC.
You can contact the PHIO as follows:
Phone: 1800 640 695 (within Australia)
Phone: +61 28235 8777